KN
Kwena N
1 reviews | Active since Oct 2021
20 Oct 2021, 21:05
Momentum bad customer experience
Disappointed with momentum policy annual increases...jo communication they just fo into people's account and take.They debited money for my policy without my authorization they didn't even bother to investigate ans see where they went wrong...very disappointing...bad customer experience
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Momentum Insure's replyOfficial
21 Oct 2021, 07:29Good morning Kwena.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with our service. We have escalated this matter to a team manager who will contact you to assist further.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with our service. We have escalated this matter to a team manager who will contact you to assist further.
Kind regards
Brenda
Brenda
Momentum Insure's reply21 Oct 2021, 07:29
Official
Good morning Kwena.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with our service. We have escalated this matter to a team manager who will contact you to assist further.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with our service. We have escalated this matter to a team manager who will contact you to assist further.
Kind regards
Brenda
Brenda