Momentum and useless Lindiwe Khoza

My father is a pensioner who has had flooding in his house in durban. The contents have been destroyed but the assessor Lindiwe Khoza has failed to come after over 1 month. Calls to her get left unanswered and the offices just keep referring him back to her. Your staff is as useless as you company and should this not be solved I, as an attorney, will be taking this further. My father can be contacted on ***. I trust due diligence will prevail.