MF
Mandla F
1 reviews | Active since Sept 2013
03 Nov 2021, 09:24
Momentum & Alexander Forbes changed debit order & premiums without informing us as customers.
I am extremely disgruntled by how Momentum & Alexander Forbes treats us as customers I have been with them for years now and I was never informed that my debit order nor my premiums have changed, all of a sudden I am getting "Mom_insure" as a debit order which I was never told there will be changes up until now .
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Momentum Insure's replyOfficial
03 Nov 2021, 10:22Good morning Mandla.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with your recent interaction with us. Please give us an opportunity to look into the matter and we will be in contact you.
Kind regards
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with your recent interaction with us. Please give us an opportunity to look into the matter and we will be in contact you.
Kind regards
Brenda
Momentum Insure's reply03 Nov 2021, 10:22
Official
Good morning Mandla.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with your recent interaction with us. Please give us an opportunity to look into the matter and we will be in contact you.
Kind regards
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with your recent interaction with us. Please give us an opportunity to look into the matter and we will be in contact you.
Kind regards
Brenda