Momentum, a disaster of an insurance company

I filed a claim for a damaged windscreen, which was approved, and I was directed to a supplier chosen by the insurer. Upon arrival at the fitment center, I inquired if the windscreen was Hyundai SA approved. I was informed that it was generic glass. I then asked if the seal would be replaced, but they said they would only be replacing the glass. Concerned, I contacted the insurer to express doubts about the fitment center’s integrity, as they should have known that replacing the seal is essential when installing a new windscreen. Given that my vehicle has a 5-year warranty, an additional 2-year warranty, and a 10-year anti-corrosion guarantee. I consulted Hyundai and they confirmed that the warranty would be voided if the windscreen leaks due to poor installation or if the glass wasn’t sourced from Hyundai. To make things worse, the fitment center chosen by Momentum would have only app**** Sika adhesive and sent me on my way. I requested that Momentum provide an official letter from Hyundai South Africa stating that using aftermarket or "OEM" glass from a non-Hyundai fitment would not affect my vehicle’s warranty. My request was ignored by Kerry Campbell, who only referred to the terms of my insurance policy. By the way, the policy never specified that a generic glass would be used if replacement was required. To anyone considering insuring with Momentum—don’t! You’ll end up paying high premiums, but when you need assistance, they’ll push for the cheapest parts and send you to poorly trained windscreen fitters. Momentum’s customer service is terrible, and they do not value their clients.