Momentum 31-day notice of cancellation

After receiving this email "We have assessed the risk profile of all our clients, and, in that review, we've noted that the portion of the book of business that your policy forms part of is not performing as expected. Due to the unexpected volumes of claims received from risk profiles similar to yours, we can no longer provide cover to risks in this profile category as it falls outside of our risk appetite."

I have been with Momentum since April 2021, I had 3 x claims (2021 Dec - Bumper Damage and 2 in 2022 for Windscreen) and combined not even reaching R 60 000.00.

Having received cancellation email, I called client services and I got told my risk/claim ratio is the one that forced the policy to be cancelled.

The worse part, I called another insure trying to get a cover and momentum has flagged me as having 6 claims since 2021, and now I cannot get cover anywhere.

So why is Momentum ruining our insurance profile if our policies are bad for their status! Now it will be difficult for me to get cover anywhere because of my claims.