MG
Megandri G

1 reviews | Active since Sept 2014

26 Jan 2017, 15:27

Momentum

<p>I'm absolutely upset by the poor service provided by momentum motor claims department, first your claims department wasn't sure who my repair s was authorized with, I received 2 authorization for 2 different panel beaters. Which I had to call and rectify! The car hire service is day light *******. Why do you make us pay monthly for car hire and when you require car hire the client is liable to pay a deposit ?The monthly premiums I have paying for car hire should of covered the deposit!Most insurance companies don't make clients pay deposit for car hire. </p> <p>Won't recommend momentum to anyone </p>

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Replies (2)
Momentum Insure
Momentum Insure's reply26 Jan 2017, 16:37
Official

Thank you for bringing your concerns to our attention.

We are looking into your complaint, and will provide you with feedback shortly.

Please expect a call from the car hire team manager who will assist you with the concerns raised.

Kind Regards

Qhakazile

Customer Relations Team

Momentum Insure
Momentum Insure's reply26 Jan 2017, 16:37
Official

Thank you for bringing your concerns to our attention.

We are looking into your complaint, and will provide you with feedback shortly.

Please expect a call from the car hire team manager who will assist you with the concerns raised.

Kind Regards

Qhakazile

Customer Relations Team