SN
Silvanus N

1 reviews | Active since Aug 2020

17 Feb 2023, 14:35

Moment car insurance

I have been struggling to get a status update from moment car insurance on the status of my claim and my vehicle repair. I can not get through to the consultants and only get the message centre, who can not do anything except direct the call back into the queue or take message. I've even logged a complaint two days ago with no response from the assigned consultant

0
Replies (2)
Momentum Insure
Momentum Insure's reply17 Feb 2023, 14:39
Official
Good afternoon Silv****.
Thank you for bringing this to our attention. We do apologize for any inconvenience caused. 
Please allow us an opportunity to look into the progress of the claim and we will be in touch with you.
Regards
Brenda 
SN
Silvanus N's update17 Feb 2023, 14:50
Reviewer Update
Hi Brenda

When will you get back to me ?
This is what others have said via email but no response thereafter.