SS
Sharen S

1 reviews | Active since Oct 2024

27 Apr 2021, 04:48

Mokgadi Koolo - Amazing, professional, and friendly consultant. Momentum's 10-star employee

I had the most awesome service from a short-term insurance company on the 26th of April 2021. I called Momentum to claim for the theft of a cellphone. I got through the most professional and friendly consultant, Mokgadi Koolo. Her attitude on a blue Monday was so comforting and reassuring. She went beyond her job requirements and helped me to trace my IMEI number as well. The most amazing part is that Mokgadi called me at 18.45 the same day and finalised the payment of my claim. She ensured that in around 8 hours I was compensated. I have never had such a great turn-around time previously. Mokgadi Koolo you are an asset to Momentum!!! You are worth way more than 5-stars!

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Replies (1)
Momentum Insure
Momentum Insure's reply27 Apr 2021, 10:15
Official
Good morning SB.
Thank you for the compliment. Our aim is to make the claim process efficient and friendly. Mokgadi will be happy to receive your acknowledgement. 
Have a safe Freedom Day.
Kind regards
Qhakazile