Lying to prevent payment

<p>This is the second time Alexander Forbes has bent the truth in order to avoid payment. The first issue was refusing to pay for damage caused by a geyser burst. This matter is currently with the Ombudsman. The current issue is refusing to pay for a gate motor that was broken due to an electrical fault, by directly changing the words of the technician who did the assessment - stating that the motor broke due to wear and tear. Asanda Mapukata will not take my calls when I call. She also doesnt answer my emails where I ask why her story differs to the story of the technician. Her supervisor Tammy Mcquarrie is the reason why I went to the Ombudsman in the first place, so it doesnt even help to discuss matters with Tammy. I am really tired of being *****ed over by Alexander Forbes, especially when they are bending the truth in order to avoid payment.</p>