PS
Petrus S
1 reviews | Active since Jun 2015
29 Jun 2015, 19:05
Like Eskom they do not need/like new business
Momentum must have enough clients.<br> <br> Perhaps time to buy shares. <br> <br> After four online requests for a short term insurance quote, one e mail, basic data taken three times, one week, still not spoken to a consultant. Last Wednesday told to hold line, consultants available IMMEDIATELY. After 15 min, and message left to call me back still nothing. <br> <br> Wonder how they deal with claims ???
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Momentum Insure's replyOfficial
29 Jun 2015, 20:56Hello steynpj,
We apologise for the frustration you experienced and can confirm that this is not the level of service our clients have become accustomed to.
We will make sure that your query receives our urgent attention and you can expect a call from one of our Sales Managers first thing tomorrow morning.
Kind Regards,
Vickey Swanevelder
Head Customer Relations
We apologise for the frustration you experienced and can confirm that this is not the level of service our clients have become accustomed to.
We will make sure that your query receives our urgent attention and you can expect a call from one of our Sales Managers first thing tomorrow morning.
Kind Regards,
Vickey Swanevelder
Head Customer Relations
Momentum Insure's reply29 Jun 2015, 20:56
Official
Hello steynpj,
We apologise for the frustration you experienced and can confirm that this is not the level of service our clients have become accustomed to.
We will make sure that your query receives our urgent attention and you can expect a call from one of our Sales Managers first thing tomorrow morning.
Kind Regards,
Vickey Swanevelder
Head Customer Relations
We apologise for the frustration you experienced and can confirm that this is not the level of service our clients have become accustomed to.
We will make sure that your query receives our urgent attention and you can expect a call from one of our Sales Managers first thing tomorrow morning.
Kind Regards,
Vickey Swanevelder
Head Customer Relations