Lerato Motsoko’s attitude damages the entire Momentum Insure image

Momentum insure is a good insurance however, there’s an employee called Lerato Motsoko in the claims department. Damn that girl thinks she owns the department and she is just junior employee. Her attitude is bad and she gives a terrible service. Firstly she sent me a wrong excess amount and when i called to query the amount, she claims to have “authorised the amendment of the excess” , Bull****!! Then when I called her , she literally gives an attitude and Shouts. Momentum doesn’t need such employees with attitude. I go through a lot with the stress of having to deal with claims and instead of a good service, i get welcomed by such attitude. Disgusting 🤮 Remove that girl from that department, she is ia not the one to handle already stressed customers