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holmestj H
1 reviews | Active since Jul 2016
19 Dec 2024, 17:07
LAZY - LACK LUSTRE - POOR IN EVERY WAY POSSIBLE!
LAZY - LACK LUSTRE - POOR IN EVERY WAY POSSIBLE! Our business and car insurance is with Momentum. Since the switch over from Alexander Forbes the service has been shockingly poor. Staff cannot and do not communicate and as per our last claim even addition seems beyond the skills set. The customer must do ALL the work and then the claim "may or may not" be paid without any qualifying criteria. AVOID LIKE THE PLAGUE - RUN IN THE OPPOSITE DIRECTION AND DO NOT LOOK BACK!
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Momentum Insure's replyOfficial
19 Dec 2024, 17:24Good afternoon Tammy.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Momentum Insure's reply19 Dec 2024, 17:24
Official
Good afternoon Tammy.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile