LACK OF SERVICE

I am bluffed by the service I am receiving from Momentum these days. Your service standard has drooped drastically. Your agents are good at transferring clients from pillar to post when they feel like it and lazy to work. Yesterday I received an email from Aldephia Dimney who advised me they tried calling me after I have been requesting to be called since Tuesday , she then has the nerve to email me to say they tried calling me to no avail which was a blatant lie, I responded to her and even screenshot my call history indicating I never received any call from MOMENTUM. This am I received a call from Dimpho from a *** number who was so lazy to be of help, and unprofessional. My query is still not resolved.

This will be my last correspondence to MOMENTUM if this kind of service continues, I will definitely change insurers, clearly clients are no longer appreciated by this company.