Lack of responsibility and care

I wish to state that this company is inefficient, does not care and take no responsibility.<br> <br> On 13-05-2015 I got an sms informing me that car is being attended to by the panel beating department, contrary to that, on19-05-2015 I received an email from their panel beaters that my car will come into workshop during that week. I called Ramonica on the 26-05-2015 to which she promised to give me feedback. <br> <br> The panel beater sent me an email (on 26-05-2015) that it will take 10 working days to fix my car (not sure as from when since they sent me an sms on 13-05-2015)<br> <br> Again I called on 29-05-2015 since I had no response from her to which I was told the feedback will be given to me before close of business (29-05-2015).<br> <br> In my view this is utter disgrace not to mention low level of professionalism, as of today no one bothered to revert back to me for my ease. <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div>