MO
Mariska O
1 reviews | Active since Aug 2020
23 Nov 2022, 13:03
Lack of Response of Service
Since 16 Nov I have been requesting policy documents and a discussing regarding limitations on my claim. And no.one is responding to me. I was an Alexander Forbes client and this is not the service that I signed up for. Surely they cannot deny me my policy details?
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Replies (1)
Momentum Insure's replyOfficial
28 Nov 2022, 14:13Good afternoon Mariska.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Your request has been escalated to the relevant team for urgent assistance.
Kind regards
Brenda
Kind regards
Brenda
Momentum Insure's reply28 Nov 2022, 14:13
Official
Good afternoon Mariska.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Your request has been escalated to the relevant team for urgent assistance.
Kind regards
Brenda
Kind regards
Brenda