Lack of Communication

<p>I’m very disappointed at the way my claim is being handled by Momentum , soo disappointing… that today when i decide to call and check whats up ,then I’m told only now that , i need to go report the incident to the SAPS, when i called in I remember very well that my first question was... I’m not sure if this is something i can claim for ?? that should have given the person assisting me , an opportunity to then provide me with a list of requirements expected from me, phoning after 2 days has passed and still being told something is outstanding is annoying and very unprofessional...I will get the required information but I’m not impressed at all.</p>