KC
Khanyi C
1 reviews | Active since Jul 2017
11 Jun 2025, 03:44
Lack of assistance
The lack of assistance with claims submitted is beyond me. I have sent countless emails with no response, I am starting to believe the shared email account for claims was only set for fun so to collect all the emails that will not be attended.
A week and 1/2 later I have not been paid for the fridge content claim and one one even care to respond to my emails. Frustration for the lack of assistance is beyond me
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Replies (1)
Momentum Insure's replyOfficial
11 Jun 2025, 07:59Good morning Khanyi.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Momentum Insure's reply11 Jun 2025, 07:59
Official
Good morning Khanyi.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile