******* just wants the clients money but never wants to fix anything.

Disappointing Experience with Momentum Insurance I'm extremely dissatisfied with Momentum Insurance's claims process. For the second time, they've rejected my claim citing "wear and tear" as the reason.

The first incident was frustrating, but I gave them the benefit of the doubt. However, the second rejection has left me feeling infuriated and helpless.

The items in question are a TV and a washing machine, which they claim have been damaged due to wear and tear. I'm still trying to wrap my head around how one can "wear and tear" a TV and a washing machine!

It's clear that Momentum Insurance is more interested in finding ways to avoid paying claims rather than providing adequate coverage to their clients.

I would not recommend Momentum Insurance to anyone. Their claims process is arduous, and their customer service is unhelpful.

If you value your hard-earned money and want an insurance provider that actually cares about their clients, look elsewhere. Update: I hope Momentum Insurance takes my feedback seriously and reevaluates their claims process to better serve their clients.