SM
Setshaba M

1 reviews | Active since Aug 2014

03 Feb 2016, 15:44

Just Good Service

The nature of this compliment is naturally because of good service. Last year around early March I was Hijacked, it was probably the most traumatizing experiences I've ever been through, I still don't like driving up to date because of that incident, and because of the nature of the customer service in our country I expected bad service, but instead I received the total opposite. I received the best service and I never worried about the outcome, because of that I've referred about three people to join the insurance including my older brother. Yes I confess that the hijack set me back more than I could have ever prepared for both emotionally and financially, but i'm grateful the one thing I never had to worry about was the pay out from Momentum. So keep up the good work, and thank you for making the toughest phase of my life a tad bit lighter.

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Replies (1)
Momentum Insure
Momentum Insure's reply03 Feb 2016, 16:26
Official
Hello NCaesar,

Thank you so much for the great feed-back!

The circumstances of your incident are really unfortunate, but we are pleased to have been able to assist you in such a reasonable time!

I will ensure that the advisor receives well-deserved recognition :-)

Kind Regards
Qhakazile
Customer Relations Team