1 reviews | Active since Apr 2014
JACOB MOKITI CAROLINA WILLIAMSON FORTUNE MOSHABA
We had the first claim for my mums car and it went it for repairs upon it returning we found some repairs to be faulty so I called the insurer and panel beater, I was given the run around the first time till I logged my complaint here.
Carolina Williamson handle my complaint professionally within the TAT she gave to me and Allocated
JACOB MOKITI to my complaint he has been absolutely amazing, he communicated clearly and fought for me with the panel beater whenever they were dropping the ball he picked up on things I did see in terms of them not being fixed on the car and this gentlemen provides the best service I have ever experienced when logging a claim. He knows how to give a full customer service experience so the client feels valued. I’m really lost for words. Along the way there was your
Fortune Moshaba who also to car and pride in doing their work in terms of car hire extension on my mums rental and thank you for that as well.
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will also ensure to share your acknowledgment with Joseph, Caroline, and Fortune.
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will also ensure to share your acknowledgment with Joseph, Caroline, and Fortune.
Brenda
