ID
Itumeleng D

1 reviews | Active since Mar 2024

14 Mar 2024, 09:34

I've been with Momentum insure for almost 10 years and never had any bad experience until 2 months ago when I requested a review on my car insurance

I've been with Momentum insure for almost 10 years and never had any bad experience until 2 months ago when I requested a review on my car insurance. I did not receive any response and I was about to cancel my policy when Marco ****son called me. He really saved the company with his humility and great professionalism in handling my case. Then I was transfered to Layla Morris for further assistance and she was just as good. I got my review and I was happy. They both present remarkable knowledge and expertise in their respectable positions within the company.

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Replies (1)
Momentum Insure
Momentum Insure's reply14 Mar 2024, 09:42
Official
Good morning Itumeleng.
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise. Keep flying the Momentum flag high! We will share this with Marco and Layla.
 Kind regards
 Brenda