SD
Sipo D

1 reviews | Active since May 2021

14 Sept 2021, 08:12

IT'S GOOD TO INSURE YOUR PROPERTY

Good day, On the 14th June 2021 on my way back to Western Cape, i hit a rabbit with my car. This incident happened at about 21h30 and i drove off not aware that my car was damaged. When i was about 60km to Beaufort west at 22h40, the oil light came on and the engine stopped running. I immediately activated the alert button on my phone and someone from Momentum called. The lady was very helpful, she arranged a tow truck and SAPS and even told me what time the tow truck would arrive. She kept calling to find out if we safe. The unfortunate part is the time the tow truck took to arrive, it arrived exactly is was said at 01h45 which very bad service. At last we were taken to Beaufort west and there i organized transportation to Stellenbosch.

The insurance came to fetch my vehicle when i called them. After two months i was then informed that my vehicle has been written off. I am now waiting to hear what the next step is.

0
Replies (1)
Momentum Insure
Momentum Insure's reply14 Sept 2021, 08:38
Official
Good morning Sipo
What a beautiful compliment and thank you for choosing us!. We are so happy to hear that you have had the best experience with our service, your safety is our priority. We do however apologize for the delay received from our towing operators. Thank you for taking the time to share your experience with us :-) 
Have a fantastic day!
Kind regards
Brenda