It’s been 6 WEEKS!

How is this even possible? It’s been 6 weeks, 6 WEEKS, since my accident. I obviously contacted momentum on the day and informed them of the accident. Since then I’ve heard the promise “it’ll be sorted out by the end of the week” numerous times. I can’t believe that the company I entrust with my insurance can let me down this badly. I’ve logged complaints, I’ve phoned, I’ve mailed but to no avail. After more than a month I’m no further on this claim that I was on day one. This is absolutely absurd. I’ve been without transportation for over a month and I’ve had to make due. This is not what I signed up for. To be put through the hell of sorting out this claim has been a nightmare. Get your act together momentum and show some form of professionalism and sort this out.