MM
Mashudu M

1 reviews | Active since Nov 2013

18 Jan 2024, 16:35

IT IS A MADHOUSE WITH NO CONTROL AND FABRICATED REPORTS

The insurance's assessor and plumbers rejected a valid claim on a fabricated report that states that there was nothing wrong with the geyser and the damage is caused by rain. The plumbing issue is still not resolved and every night we have to close the main water supply because our *****ulent insurance company claims there is nothing wrong with the plumbing. Their agent clearly stated that DIGICALL, the assessing company have been rude to them and told them that they will not go back to the house to check the problem despite Momentum having indicated that the assessor will come back to the house to see that the problem persist. We are dealing with arrogant narcistic people who have powers even over the insurer's employees and representative. IT IS A MAD HOUSE

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Replies (2)
Momentum Insure
Momentum Insure's reply18 Jan 2024, 16:50
Official
Good afternoon Mashudu. 
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your recent claim experience. Please give us an opportunity to look into this matter and we will be in touch to address your concerns.
Kind Regards
 Brenda 
MM
Mashudu M's update18 Jan 2024, 17:42
Reviewer Update
This is exactly how you rep**** to my complaint the last time. You neither contacted me nor resolved the matter. We are not fools, so, please respect us.