JF
Janice F
1 reviews | Active since Oct 2022
28 Feb 2023, 17:01
Irrate Customer
I've been with momentum since last year, first time claiming and the service I have recieved was terrible. I sorted what I claimed for by myself due to the assessor not coming out after I had logged a call and had called Momentum. Incident occurred on the 9th of February 2023 up till today it has not been resolved. I have requested via email for the Manager to call me.
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Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
01 Mar 2023, 09:52Good morning Janice.
We acknowledge receipt of your complaint. Your concerns raised have been escalated to a team manager.
Kind regards
Qhakazile
We acknowledge receipt of your complaint. Your concerns raised have been escalated to a team manager.
Kind regards
Qhakazile
Momentum Insure's reply01 Mar 2023, 09:52
Official
Good morning Janice.
We acknowledge receipt of your complaint. Your concerns raised have been escalated to a team manager.
Kind regards
Qhakazile
We acknowledge receipt of your complaint. Your concerns raised have been escalated to a team manager.
Kind regards
Qhakazile
JF
Janice F's updateReviewer Update
03 Mar 2023, 07:22Goodmorning I have not recieved an email or phone call from your company I have been waiting patiently.
JF
Janice F's update03 Mar 2023, 07:22
Reviewer Update
Goodmorning I have not recieved an email or phone call from your company I have been waiting patiently.