*******ion Net Access , Momentum Declining valid claims

Since submitting my review on HelloPeter last week, I have stopped receiving updates from Momentum. There has been no communication unless I initiate follow-ups.

Brent wished me "GOODLUCK", and shortly thereafter my claim was declined following his conversation with Gomolemo and Litsa. Gomolemo confirmed that the claim would not be paid. It is alleged that a member of the insurance team (Netaccess) contacted Delport Gearbox & Diff Specialists and spoke to the owner, which may have influenced the outcome of the original report and contributed to the negative decision on my claim. Litsa then provided unrelated reasons, such as poor maintenance and high mileage, which are way not relevant to the report received.

Momentum is a large company, and while I may be a small client in comparison, Litsa’s conduct reflects poorly on Netaccess. This may not be immediately apparent, but over time, reputational damage can accumulate and negatively impact performance indicators.

Delport Gearbox & Diff Specialists is a fair business with a strong reputation. I am now concerned that they may also be unfairly reviewed based on the circumstances described above

Report received from Delport Gearbox & Diff Specialists The report:

Remarks: 6 Months or 10 000 km guarantee whichever occurs first on above job only. No guarantee on any other faults or parts whatsoever. Report: Noise from the rear diff. We opened the diff and found that the crown wheel and pinion gears are broken on a few teeth. The spider gears also broke on certain teeth. If the pothole or whatever the client went through is big enough it can cause the wheels to spin and grip abnormally causing damage to diff gears. We can not say for sure that this is the case as we do not know the extent of the accident. See photos attached."

:( :(

Different for for Delport Gearbox & Diff Specialists will be coming based on facts