Insurance that not do what they say sick and tired of it

I am not happy at all i have my insurance for how many years now and now i am sick and tired of telling phone this one phone this one 1.December 2022 i let my insurance know to take of my 1 vehicle because i sold it and bought another one they must put on my insurance guest what they did not take it off and i had to pay jan 2023 the installment and all they can say sorry even if i don't have the car

2.March i upgraded to my s23 ultra and i let my insurance please take of the s22 and put both s23 ultra on i did not say i wanted a quote or something my instruction was take of the s22 and put on the s23 ultra no one did it when my phone fell i let the insurance know about it and guess what they never put my s23 ultra on my insurance as i instructed them to do and the phone that i told them to took off they never did and i had to pay for a phone i don't have

3.my car was in a accident for 2 weeks my car is standing at the assessment yard no one sort out anything to move my car to the panelbeater , so after how many emails and phone calls they eventually moved my car but now we struggle to get the assessment request papers from the insurance so they can access my car and let the insurance know what is going on and how much it is going to cost , and everytime you phone the person working with this is not available

I am sick and tired i pay one hell of a payment each month for my insurance for what nothing because no one is helping and nothing is going somewhere and in the meantime i am struggling without transport to work , taking my kid to the doctor etc

How many phone calls and fights must you have to sort out for something you are paying your ass off i am tired of no one giving you answers and evertime it is a different story you are quickly to take the payment even if i don't have the things you still took the payment after what i instructed you to do and you didn't to your work

So i want a solution on this today i am sick and tired of fighting and all your different stories

How must i take out a insurance for my business with you if i struggle with my personal insurance

This is not acceptable at all