GJ
Gert J
1 reviews | Active since Nov 2022
08 Mar 2024, 13:23
Insurance Rigmarole Made Easy - Patricia and Justin of Momentum-Insure
In preparation for the delivery of my wife's vehicle, I was not looking forward to going through the rigmarole of having to arrange insurance, let alone the cost thereof. Fortunately, I called Momentum-Insure and even better I was assisted by two staff members who have a clear grasp of customer-centricity, namely: Patricia Masebe and Justin Louw. Thanks, guys, for having made my job as easy as you made it - you unequivocally demonstrated Momentum's values of "Excellence" and "Integrity". This is perhaps one of the few compliments that I have loaded onto Hellopeter against tons of complaints on poor customer centricity. I can only ask you to keep it up!
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Replies (1)Momentum Insure's replyOfficial
08 Mar 2024, 14:01Good day Gert.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will share this with both Justin and Patricia.
Have a wonderful weekend!
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will share this with both Justin and Patricia.
Have a wonderful weekend!
Regards
Brenda
Momentum Insure's reply08 Mar 2024, 14:01
Official
Good day Gert.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will share this with both Justin and Patricia.
Have a wonderful weekend!
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will share this with both Justin and Patricia.
Have a wonderful weekend!
Regards
Brenda
