Insurance companies do what they need to, to save them selves money they don't care about the customer

I am very sad to say that Insurance companies look for a way out of any problem, I sent my car to Randow Panel Beaters one of there dealers, I complained that the seats are not my seats my driver's seat was not torn and I ripped out my seat linings, a few yrs ago, i get my car back with these very worn seats and this tear, i get the first consult very helpful, she went out her way to help me, they then send me photos of them working on my car, that was December I got my car back in mid Nov, 2nd week of getting my car back im allergic to smoke and my sinus swell up so i had a swollen face, now since then I've had sinus the insurance company does not care it not them, then i was told in Dec they were going to send an investigator to look at my car, well he appared the begining of February he took one look at the seats and told me that these seats don't belong to the this car with this mileage this is there own investigator he took photos, and noticed how there are marks on the bolts on the front seats but not on.the back seat, i have taken out my seats out to wash them but ive taken all the seats out even the carpet coz when you have little children you have to clean the car every so often, now I'm being told I made the bolt marks but if that was true why does the back seat not have marks on the too, they have totally ignored whet there investigator has said, he told my body size could not have done the damage to the seats that there is and nor could I have made the tear, little did I know how much new seats cost now I get why Randow thought that they could ***** my seats and get away with it, I get told because I don't have photos to prove what my car seats looked like they have to go on the photos the panel beater took you can clearly see that the date stamp has been altered then the question arsises are those actually of my car coz if they can ***** seats they can cover there tracks they have plenty car photos who's to say its even my car and why now can they produce photos of my cars seats but could not do so the day I went to see the manager or why in Dec those photos did not come out, no body is allowed to smoke in my car coz they know im allergic to smoke something the panel beater did not know, now im stuck getting sick because of this, why was I not told to take photos of my.car before I take it to the panel beater how was I supposed to know they would do this I thought they were a good panel beater, and they would be able to do a good job of my car especially matching the paint shades that they never even got right, they did something behind my radio panel that is also being over looked my question is what were they doing in my car they were trusted to fix the right side of my.that the coke truck hit. What business did they have in my car and my insurance company is over looking that I asked the new consultant if he has photos of his car seats?.am I abnormal that I don't, I have photos of our side my car and my mags why would anybody take photos of the seats I found selfies my kids have taken but they sitting on the seat. Thats as much as I have, and get told sorry they the same seats when you can clearly see that they are not the same seats but saying other wise will cost money so I'm just get to be sick in my car even my.Yorkie is getting sick but thats not a problem im sick my 2 kids are sick too but hey we can save money forget how much I now have to spend because of what your dealer did to my car, you dont even take the time took at the other complaints about your dealer in hellopeter or Google maps. To see what your dealer is doing. This case is not the only one, I wish I knew then what I know now about them..