AA
Annemarie A
1 reviews | Active since Oct 2025
28 Oct 2025, 07:23
Insurance cancelled in 2021, but premiums still deducted
Insurance cancelled in 2021, but premiums still deducted. Contacted telephonically and eventually spoke to Keelin Govinder. He is indeed a super star and friendly and efficient. Within 2 days he responded to advise refund will be paid. Absolutely amazing being able to deal with such an efficient person who went the extra mile and keeping you updated. Could not say same of Kelly Smith who did not even bother to respond to emails nor calls. Well done Keelin. You are a super star and a jewel to Momentum Insurance.
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Replies (1)Momentum Insure's replyOfficial
28 Oct 2025, 07:48Good morning Annemarie.
Thank you for sharing your experience. We’re delighted to hear that Keelin delivered such friendly, efficient service and ensured your query was resolved quickly. We’ll be sure to pass along your kind words to him. Your feedback helps us continue recognising and encouraging service excellence across our teams.
Kind regards
Qhakazile
Thank you for sharing your experience. We’re delighted to hear that Keelin delivered such friendly, efficient service and ensured your query was resolved quickly. We’ll be sure to pass along your kind words to him. Your feedback helps us continue recognising and encouraging service excellence across our teams.
Kind regards
Qhakazile
Momentum Insure's reply28 Oct 2025, 07:48
Official
Good morning Annemarie.
Thank you for sharing your experience. We’re delighted to hear that Keelin delivered such friendly, efficient service and ensured your query was resolved quickly. We’ll be sure to pass along your kind words to him. Your feedback helps us continue recognising and encouraging service excellence across our teams.
Kind regards
Qhakazile
Thank you for sharing your experience. We’re delighted to hear that Keelin delivered such friendly, efficient service and ensured your query was resolved quickly. We’ll be sure to pass along your kind words to him. Your feedback helps us continue recognising and encouraging service excellence across our teams.
Kind regards
Qhakazile
