Increasing Premiums and no value for money

<p>Sent the below email for policy number 333275-1</p> <p> </p> <p>After the price hike I have been getting some quotations and have found the following company offering a</p> <p>Premium : R 1 487.00</p> <p>- All risk unspecified of R16 000 is included at no premium<br /> - R3000 access</p> <p>There are also additional items covered in there policy that is not covered by Alexander Forbes.</p> <p>After reviewing my options I am finding it very difficult to see as to why after 11 years I am still with Alexander Forbes.</p> <p>Calculations for being with Alexander Forbes for 11 Years</p> <p>Approximate Premiums paid over the last 11 years : R132 000<br />Total claims including Access : R36 831<br />Total Alexander Forbes is getting away with : R95 169</p> <p>I have got a damaged headlight on my vehicle which I have not had fixed due to the fact that the excess is about the same as the headlight R3500. I feel that with Alexander Forbes I am not getting value for money and customer care is not a priority. I have has very minor claims in the past years and feel that instead of looking after your customers you are pushing them away.</p> <p>If the schedule can not be adjusted accordingly, unfortunately I will need to bid Alexander Forbes a fair well.</p> <p>Please can you respond to this asap as I need to let the other company know I am accepting there premium.</p>