AT
Andrew T

1 reviews | Active since Mar 2009

22 Sept 2024, 11:53

Incorrect client MT***/

Absolutely pathetic company. My 90 year old Mother has been emailed by them for a car insurance incident. It has NOTHING to do with her. It's for a totally different client. I have asked fit clarity but am ignored. Her 'broker' is absolultey useless .... told me to 'hold my horses, I am busy' - what a load of *******. A 90 year old being spammed and ****med by Momentum - do not have the decency to answer e mails. Marks Masilela (Momentum Claims)and Annette Davies (useless broker ). So much for client privacy, I will be contacting both the client involved as well as the industry ombudsman. Disgusting Disgusting Disgusting. We're given 24 hours to respond, 10 DAYS later, no response.

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Replies (1)
Momentum Insure
Momentum Insure's reply22 Sept 2024, 13:42
Official
Good day Andrew.
Thank you for bringing this to our attention, we do apologize for any inconvenience caused. Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Kind regards
Brenda