1 reviews | Active since May 2011
Incorrect advice regarding cash back
<p>I have had an experience with a sales consultant who sold me the insurance policy for my motor vehicle whereby he mentioned to me that once i took the policy and completed a safety score, I would be guaranteed a 10% cash back at the end of the year, Upon that advice, I took the policy only to find out that there is a minimum scoring that needs to be achieved when taking the safety test. Furthermore, there are onerous requirements of having to photograph every corner of your house, showing gates, fencing, etc which to me is a bit too much. Had i known this, I would not have taken this policy as i do not have the time to snap pictures of my house, and surroundings. I called Momentum to get a recording of the conversation that i had with the sales agent, and it was promised to me a week ago, but have not heard since then, Poor service form a so called large company. </p>
Thank you for bringing your concerns to our attention.
The team manager is the sales department will contact you shortly to assist with this matter.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for bringing your concerns to our attention.
The team manager is the sales department will contact you shortly to assist with this matter.
Kind Regards
Qhakazile
Customer Relations Team
