Incorrect advice and NO response to emails

I have queried two incidents with Alexander Forbes where I was given INCORRECT financial advice twice, which has now negatively impacted my claim history and risk profile. I have send numerous emails to more than one person at Alexander Forbes, including the CARE email address that they ask you to report any complaints to, and to-date I have had no response. <br> <br> Firstly I am shocked that an insurance company gives incorrect financial advice that negatively impacts a clients risk profile, and secondly I am appalled at the lack of any sort of response.<br> <br>