EK
Estelle K

1 reviews | Active since Jan 2021

27 Jul 2022, 01:32

*********** service

Very unhappy with the *********** service I got. My fridge broke due to loadshedding and I am in my second week without a fridge. I constantly had to mail them as the service provider did not follow up with me. I stay in Centurion, momentum use a company from benoni to fetch my fridge???? My friend's TV was written off andreplaced within two days by momentum, yet my experience are not the same with them. I will definitely go back to my old insurer.

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Replies (1)
Momentum Insure
Momentum Insure's reply27 Jul 2022, 08:13
Official
Good morning Estelle.
Thank you for bringing your concerns to our attention.  We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter to determine what transpired and we will contact you to discuss your concerns. 
Kind regards
Brenda