*********** and No work Ethic Just excuses

Hi I hope someone can give me feedback on my claim CP025684 . Its been three weeks now still no feedback back Weather they want to settle my claim or not ,im tired , i put in claim on the 10th of September spoke with Stella gave her all the details she needed , a week later i receive an email from a new person Noluthando as soon as i see it i response the same time at 8.36AM no emails from either of them i than called at 10 they say they will get someone to call me back . I than called later for the third time provide them with a new number Advisor makes like she calling ,call and drops the call , anyway i speak with her at 3PM later that day .. Surprised she now needs more information i send it , still no response , i than receive a call this month from noluthando giving me excuses about her email not working , well that's not my problem , im not sending no other information weather a send it , it doesn't matter , looks to me like momentum does not wish to pay my claim . If you don't want too tell me ,it will be better than being in the dark about what's going on , ive been a year with them ,they received there money , now to pay out my claim its a big story ....