***********

I was involved in an accident where your insured bumped into me. I have collected all the relevant documents and emailed them to ********** on the 10th of April 2019. I was then told the following

We acknowledge receipt of your documents. Please be advised that upon receipt of all required documents your claim will be allocated to a consultant within 7 - 10 working days.

I am still waiting for a reply on this matter and even when i call the call centre no one seems to answer and if they do i get put through to a mailbox

THIS IS PURE INCOMPETENCE.

SOMEONE MUST REPLY TO ME