MH
Mahomed H

1 reviews | Active since Feb 2011

04 Jan 2026, 18:55

Inappropriate deceit

To date, I have not received any clear communication on the progress of this claim CP***MS . More concerning is that your appointed legal representatives, VFV Attorneys, have confirmed that they have not received all the necessary information from your side. This failure to provide complete and timely documentation places me at significant risk and undermines my ability to adequately protect my legal and financial interests. Given these circumstances, I request clarification on the purpose and role of your legal department in managing my claim, as the current handling has resulted in delays and exposure that should reasonably have been avoided. I respectfully request: An immediate update on the status of my claim Confirmation that all required information has now been fully shared with VFV Attorneys A clear explanation of the next steps and expected timelines

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Replies (1)
Momentum Insure
Momentum Insure's reply04 Jan 2026, 21:31
Official
Good evening Mahomed.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns. 
Kind regards
Brenda