jF
johan F
1 reviews | Active since Mar 2009
13 Apr 2025, 18:23
Inaccurate information
I logged onto the website to initiate a claim. The website says log into the App and start the claim which I did. I was unable to finish the claim because the App indicated that someone will call me back to finalize the claim. This was Thursday 2025/04/10 and it is already Sunday 2025/04/13 and nobody called to assist with the claim.
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Momentum Insure's replyOfficial
14 Apr 2025, 07:45Good morning Johan.
Thank you for contacting us. We are sorry to hear that you were unable to complete your claim via the App. Our claims department will reach out to you today to help.
Kind regards
Qhakazile
Thank you for contacting us. We are sorry to hear that you were unable to complete your claim via the App. Our claims department will reach out to you today to help.
Kind regards
Qhakazile
Momentum Insure's reply14 Apr 2025, 07:45
Official
Good morning Johan.
Thank you for contacting us. We are sorry to hear that you were unable to complete your claim via the App. Our claims department will reach out to you today to help.
Kind regards
Qhakazile
Thank you for contacting us. We are sorry to hear that you were unable to complete your claim via the App. Our claims department will reach out to you today to help.
Kind regards
Qhakazile