in case of emergency ?

good day <br> <br> I am utterly disappointed with Momentum's call centre or so called emergency line. I currently have household and motor insurance . <br> on two occasions I could not get hold of momentum to assist me. <br> I had an vehicle emergency abt two weeks ago, called the emergency assist line ,was re directed so many times, held on for over 30 mins at a time, eventually I ran out of airtym . I had to 'make a plan of my own' , I don't know whats the point of paying so much for insurance if they of no help when u really are in an emergency. and the whole point of an emergency line is not to hold on for hours! this is a serious problem ! yesterday driving back from Durban I had another emergency , and the same story , held on forever, my phone died , luckily the traffic cops were nearby and helped me out! this is utterly disturbing . I am thinking twice about keeping my insurance with Momentum!