Impossible to contact

<p>Please get a Manager of accounts to contact me regarding a claim as well as removing a vehicle from my insurance ... I have spent over 400 rands in cellphone calls holding on your awesomely pathetic telephonic answering system ... I have emailed my agent with no response as well as the general information email also no response .... until you contact me I will hold you responsible for this claim no matter how long it takes ... this kind of service from a major insurance company such as yourselves I find totally unacceptable. I expect the managing director to call me to apologise for the **** service I am receiving from Alexander Forbes... I requested today a call back when after 22 minutes on hold I finally had one of my calls answered I gave the lady my account number my name and my cell number ... I waited all day for the non existant return call ... I even tried another 27 minutes of holding ... at R2.75 a minute I could not afford to call your company any longer ... so please call me or I will be forced to look for an alternative like calling the ombudsman or maybe my buddy at chief editing of the Cape times to buy an advert on the front page... it's got to be cheaper than trying to call your company.</p> <p>&nbsp;</p> <p>Stephen Twine&nbsp;</p> <p>***-1</p> <p>***</p>