LB
Lizelle B

1 reviews | Active since Jul 2022

22 Oct 2024, 11:28

IMPECCABLE SERVICE BY CARIKE WESSELS

Thank you very much Carike Wessels for your kind assistance on this claim. Carike is always ready and willing to assist without ever complaining. Her response time is impeccable, which is rather impressive with the workload she deals with on a daily basis. Carike always makes you feel like a "priority" which is a rare find in our industry! Thank you so much Carike for everything you do for us, we REALLY APPRECIATE you !! She managed to turn a complaint into a happy and satisfied client on this claim. Happy client = happy broker !

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Replies (1)
Momentum Insure
Momentum Insure's reply22 Oct 2024, 11:34
Official
Good morning Lizelle. 
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile