GT
Gontse T

1 reviews | Active since Apr 2016

08 May 2021, 17:09

Impeccable service

The service from this insurer is beyond impeccable. I always have such a great experience when I interact with anyone from Momentum Short Term Insurance. I contacted Momentum yesterday to discuss the annual renewal letter that I had received for my car insurance and Carly (not entirely sure about the spelling) was just amazing. She explained the renewal process and assisted me in making sure that I was paying a fair price based on my risk profile, every question that I had was answered and the service was efficient. At the end of the call I already had my revised documentation for my insurance cover. A lot of businesses could learn a lot from the customer service at Momentum.

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Replies (1)
Momentum Insure
Momentum Insure's reply09 May 2021, 06:50
Official
Good morning Gontse.
It's so heart-warming to know how you feel about the Momentum brand. Thank you for covering your assets with us and keep flying the Momentum flag up high.
Have a lovely Sunday.
Kind regards
Qhakazile