Ignored, frustrated customer
I called on Momentum Short term insurance for a premium reduction, which the call centre agent told me she would refer it to the retentions department and revert back the next day. Its now been 4 days since i called and i am yet to receive any feedback. This company just doesnt care about customer service!
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Momentum Insure's replyOfficial
19 Feb 2021, 10:37Good morning Anees.
Thank you for raising your concerns. We always aim to deliver the best service to you and unfortunately it seems we got it wrong. We will contact you shortly to assist.
Kind regards
Qhakazile
Thank you for raising your concerns. We always aim to deliver the best service to you and unfortunately it seems we got it wrong. We will contact you shortly to assist.
Kind regards
Qhakazile
Momentum Insure's reply19 Feb 2021, 10:37
Official
Good morning Anees.
Thank you for raising your concerns. We always aim to deliver the best service to you and unfortunately it seems we got it wrong. We will contact you shortly to assist.
Kind regards
Qhakazile
Thank you for raising your concerns. We always aim to deliver the best service to you and unfortunately it seems we got it wrong. We will contact you shortly to assist.
Kind regards
Qhakazile