1 reviews | Active since Mar 2022
If you need to speak to your broker you will need a lot of time and patience ( and lots of airtime on your phone)
Cant comment on service- there is none. I e mailed my broker on 21 Nov 2023. I didn't get a reply. I phoned on 22 Nov 2023. Got an automated reply that the person I'm calling is not available and to hold for the next available consultant. Except it didn't ring and no one answered. I phoned again. same message . But this time it rang and rang and then stopped ringing. No one answered. Tried a 3rd time . Same automated message , same ringing, same getting cut off. No response to my query. Need to consider changing to Outsurance or Discovery or another reputable insurer. As Mick Jagger sang : "I cant get no satisfaction" . I am self employed as a doctor and don't have time to repeatedly phone Momentum Insure . Pity - I've used Momentum for a long time , but times have changed .
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
