LN
LUSANDA N

1 reviews | Active since May 2015

09 May 2024, 13:11

I would like to specially thank Lerato Ma***ato from the claims department for the professionalism , friendliness and efficiency on how she managed my claim where my vehicle took almost 3 months to be repaired due to delay in parts

I would like to specially thank Lerato Ma***ato from the claims department for the professionalism , friendliness and efficiency on how she managed my claim where my vehicle took almost 3 months to be repaired due to delay in parts. Lerato's empathetic approach in how she managed the whole claim process and the end to end communication left me feeling that my claim and vehicle is in safe hands with Momentum Insure.. Momentum must continue to harness customer service talent reflective of Lerato to maintain the high quality customer service standards and as a leading company within the insurance industry. Lusanda

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Replies (1)
Momentum Insure
Momentum Insure's reply09 May 2024, 13:18
Official
Good day Lusanda.
Thank you for such a wonderful compliment. We really appreciate hearing about the excellent service that you have received from Lerato. Thank you for being a loyal customer and for trusting us with insuring your assets. 
Have a fantastic day!
 Kind Regards
 Brenda