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Yasir Masud.yasir

1 reviews | Active since Jul 2025

31 Jul 2025, 12:03

I would like to express my sincere appreciation for the excellent service provided by Tawfeeq Saint during my recent insurance renewal

I would like to express my sincere appreciation for the excellent service provided by Tawfeeq Saint during my recent insurance renewal. He was calm, professional, and extremely responsive throughout the process. I had concerns about the revised premium rate, which I initially found disappointing. However, Tawfeeq took the time to listen, understand my concerns, and went out of his way to find a suitable resolution. His dedication, patience, and proactive approach made a significant difference. He didn’t just treat it as a routine task—he showed genuine care and commitment to ensuring a positive outcome. It’s rare to encounter such a high level of customer service. Tawfeeq is a true asset to his team, and I’m very grateful for the way he handled everything. I would not hesitate to work with him again or to recommend his services to others. Exceptional support like this deserves to be recognized.

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Replies (1)
Momentum Insure
Momentum Insure's reply31 Jul 2025, 12:12
Official
Good day Yasir.
 Thank you for insuring with us. We are extremely elated that you experienced the service excellence that Momentum Short Term Insurance prides itself on. 
 Our team prides themselves on being a partner in your journey to success 
 We will ensure that Tawfeeq receives the recognition that is due to him. Keep flying the Momentum flag high!
 Kind Regards 
Brenda