MM
Molefe M

1 reviews | Active since Mar 2025

22 Mar 2025, 09:21

I would like to commend Mometum consultant Paulina Mashego for her outstanding service

I would like to commend Mometum consultant Paulina Mashego for her outstanding service. After a very bad experience with one consultant from Momentum last year following my accident on 29 November 2024, I felt deeply traumatised despite being a loyal Momentum customer paying my monthly premium. The experience made me consider switching to another insurance provider. However, Paulina completely changed my perception with her exceptional professionalism. She demonstrated great patience and explained everything thoroughly, ensuring I fully understood the process. I only wish she had been the one handling my claim back then. I rate her service a 10/10. Paulina is a true asset to your company—keep up the great work!

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Replies (1)
Momentum Insure
Momentum Insure's reply22 Mar 2025, 14:12
Official
Good day Molefe.
Wow! What a beautiful compliment. We are glad to hear that Paulina managed to change your perspective about the service that we render. We look forward to a longer journey with you.
Have a wonderful weekend.
Regards
Brenda