TM
Thuso M
1 reviews | Active since Mar 2019
24 Mar 2025, 14:38
I spoke to Tshegofatso regarding a request for cross border insurance confirmation letter
I spoke to Tshegofatso regarding a request for cross border insurance confirmation letter. She sounded very warm and even picked up there was an error with my email address in the system and fixed it. She was willing to stay on the line with me until I could confirm the receipt of the letter on my email. She really portrayed true customer service attributes
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Momentum Insure's replyOfficial
24 Mar 2025, 14:41Good day Thuso.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will ensure to share this with Tshego.
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will ensure to share this with Tshego.
Regards
Brenda
Momentum Insure's reply24 Mar 2025, 14:41
Official
Good day Thuso.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will ensure to share this with Tshego.
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will ensure to share this with Tshego.
Regards
Brenda