I send an email and in less than 5 minutes I was called by a gentleman by the name of Norman Burness, what a humbled person

I send an email and in less than 5 minutes I was called by a gentleman by the name of Norman Burness, what a humbled person. He listened to me and he did everything that he could to keep smile on my face, he saved me few rands, wasn't much but for the service I got it's worth it to stack with momentum